It’s easier to ask “how” rather than “why” questions at work, have you noticed?
Asking “why” can feel like you’re challenging intent, whereas asking “how” feels constructive and supportive.
But skipping “why” can make us assume we’re on the same page – that we share the rationale and intent – when we might not.
To avoid defensiveness and get at the “why”, try masking it as a “how”.
- For example: “How are you approaching this?” or “How did you decide on this method?”
A small shift in wording can reveal intent without triggering defensiveness, and open up a discussion about why this really matters.
🌟 If you found this interesting, let me know! Buy me a virtual coffee ☕ or forward this email ↗️ to someone who also might like it. Your occasional support means I can keep sharing ideas about behavioural science for free.
🧠 Learn the science of Influencing Action
📈 Be shown exactly what to do to get better results for your small business
Hey, are we connected yet?
