
Don't be annoyed. Be effective.
Use behavioural science to influence business outcomes.
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Oxalis
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It’s peak oxalis season where I am.
Seemingly overnight, this clover-like weed pops up with no effort at all.
Just like bad habits.
They...

Cute house
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When a real estate agent came to appraise my property, she called my house “cute”. Without meaning to, she patronised me and the home...

Job vs. work
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AI will displace jobs.
It already is.
But here's the mistake: too many businesses are confusing “the job” with ”the work”.
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Work is...

5 tablespoons
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Five tablespoons of melted butter is not a helpful instruction.
Because butter doesn’t come melted, it comes in grams.
Instead, I need to know...

Amateur
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An amateur thinks writing well means sounding professional.
A professional knows writing well means being effective.
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An amateur thinks being human means we...

My biggest flop
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This was going to be a slam dunk.
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There was nothing like it on the market, and HR managers were practically begging for...

What's that?
My 5- and 7-year-old nieces had no idea that this was a phone.
So I called them on a smartphone to prove it worked, kind...

What to say?
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You cannot NOT influence.
Whenever you are interacting with someone, you are influencing them.
But whether that influence is moving them towards or away...

Exploded fruit bowl
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Artist Paul Cocksedge has inverted the very concept of a fruit bowl.
His “Exploded Fruit Bowl” instead provides a single shelf for each piece...

SMART goals misuse
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I’ve always struggled with SMART goals.
You know, teasing out a goal so it was Specific, Measurable, Achievable, Realistic, and Timebound.Â
I’d find myself particularly...

Dehydrated ice cream
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There I was, eating ice cream just like astronauts do 🧑‍🚀. On a visit to NASA as a kid, one of the highlights was...

Leadership is about YOU, not them
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An email from research company Gallup has me wondering.
“Gallup's global data shows that 70% of a team's engagement is determined by one person:...