Don't be annoyed. Be effective.
Use behavioural science to influence business outcomes.
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Free is expensive
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Making something free changes behaviour. But not always in the way we expect.
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Over the past year, the Victorian State Government made two...
Sunrise
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Are sunrise clocks worth it?
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One of the reasons I love summer is you naturally wake up early.
But in darker months, it’s...
Someone
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“For anything to change, someone has to start acting differently.”Â
– Dan & Chip Heath
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It’s one of my favourite quotes because it...
Wind-up toy
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Do you feel different on a Friday night to Monday morning?Â
Of course you do.
At the end of a working day or week...
How well does your team influence, really?
Two things from me today:
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Want to know how well your team influences outcomes?
Imagine not having to guess how each member of your...
System 3
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If System 1 is fast, automatic thinking…
and System 2 is slow, deliberate reasoning…
…where does imagination fit?
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That’s what University of Michigan...
Write as a reader
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We hate receiving long, meandering emails.
Yet we’re the ones writing them.
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Because we forget that how we write and how we read...
Influence outside the room
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There’s a misnomer about face-to-face influence.
We think it happens during the interaction.
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But so much of it takes place outside the room....
Busyness leads to lower quality decisions
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Want proof that being busy makes decisions worse?
Researchers analysed 76,000 emergency department cases, tracking doctors’ actions second-by-second.
Here’s what they found.
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Under...
Broken
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A couple of weeks ago, I fractured my big toe and completely lost the nail. It will take up to 12 months to fully...
Clever move
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What a clever move by Wesfarmers, the owner of Bunnings, Kmart and Priceline.
They’ve announced a free 6-month trial of OnePass, their membership program....
Air ducts
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Air ducts under windows have always felt counterintuitive to me.
Why blow hot air out the window?
So, I asked a plumber. It’s because...
