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Why bother with this appalling invoice right now?

It’s the “so what?” I’ve been grappling with.

The “so what?” of what I do. Of who I am.

I mean, I can tell you people are lazy, scared and overwhelmed, but to what end? What do you do with that?

My plan today is to talk you through a seemingly vapid example of a business communication and then more specifically address our Covid-19 infected world.

The worst invoice I have ever seen

When I talk about people being lazy, I mean we generally like the path of...

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