There’s a communications paradox in most businesses.
Staff say their bosses never tell them anything.
Bosses say staff are being bombarded.
What’s going on here?
Back when I was working in corporates, we’d all go through an employee engagement survey, usually every year or two. You might have experienced one of these?
A survey that asks people what they think of the company they’re working in, and how their leaders are performing.
Invariably, one of the...
Most of the techniques I talk about deal with subconscious influences on behaviour; how the time of day impacts who gets out of jail or how music in a shop can change what people buy, for example.
But today I want to help you have conversations with people. In short, how to lead an individual or group through the need to change so they get on board and stop resisting you.
Created in 1919 by American writer Johnston McCulley, Zorro is a fictional character who...